Hardware/Software Maintenance
Cover Your Assets with Single-Source Service
Computer downtime is expensive. Every minute of downtime means losses in productivity and income. We make it easy to coordinate service coverage for single or multiple locations. Our National Service Network provides consistent maintenance and repair anywhere in the country. Regardless of the hardware problem or location, you make only one phone call to our Central Dispatch Center. We act fast to keep your system up and running – and your downtime down.
BIM’s Hardware Maintenance Services offer you qualified technical expertise, flexible coverage, and responsive nationwide service. It’s one of the smartest, most cost-effective investments that you can make for your company.
Service Options to Meet Your Needs
Select the coverage you want. Our flexible programs let you pick and choose to design the coverage that you that you need. Select from the following:
- Maintenance Agreement – Reduces downtime by providing all the parts and labor needed to restore malfunctioning new or used equipment to proper operating condition. A maintenance agreement puts a ceiling on your maintenance costs and guarantees response times.
- Warranty Upgrade Program – An easy way to upgrade manufacturer warranties to meet your service needs by improving response levels.
- Time and Materials Program – You pay only for the specific services performed by our qualified technicians, systems engineers and consultants.